Shipping policy

Shipping Policy

Last updated: April 2026

Digital Delivery Only Bedtime Heroes sells digital products exclusively. No physical items are shipped.

How You'll Receive Your Order After purchase, your personalized PDF storybook and animated video are delivered directly to the email address provided at checkout — within 24 hours.

Didn't Receive Your Order?

1. Check your spam or junk folder
2. Ensure the email address entered at checkout was correct
3. If you still haven't received it after 24 hours, email us at bedtimeheroes.store@gmail.com with your order number and we'll resend it immediately

Our Commitment We respond to all delivery issues within 24 hours, Monday to Sunday.